Enterprise Fax Server
Centralize inbound and outbound fax, routing, archiving, email integration and document conversion.
Explore Fax Server
The FaxFacts platform
Enterprise Fax Software for Every Fax Workflow
Fax server, FoIP, broadcasting and email-to-fax in one platform. Run each workflow from the same scalable FaxFacts system.
Since 1989, Copia's FaxFacts has supported automatic inbound routing, load balancing, graphical cover sheets, job administration and high-volume broadcasting, all from the desktop.
Since 1989Three decades building enterprise fax software.
Software, not a serviceLicensed for on-premises, virtual or hosted deployment.
SIP/T.38 FoIPBoardless or traditional fax connectivity.
HIPAA-ready controlsAudit trail, access control and reporting.
Find your fax workflow
What are you trying to do?
Start with the fax problem you're solving, then explore the details for your environment.
Explore the platform
Core fax workflows on one platform.
Each capability is part of the same CopiaFacts platform, so retries, reporting and job administration work consistently across the system.
Fax Over IP / T.38
Move fax workloads to SIP/T.38 and virtualized infrastructure instead of traditional fax boards.
Explore FoIPFax Broadcasting
Run high-volume fax broadcasts with database-driven lists, personalization and job administration.
Explore Fax BroadcastingEmail-to-Fax Gateway
Let anyone send a fax by email, with no print drivers and no dedicated fax hardware.
Explore Email-to-Fax GatewayHIPAA-ready Fax
See how FaxFacts controls support HIPAA-sensitive fax workflows for healthcare and other regulated organizations.
Explore HIPAA-ready FaxWhy fax
Fax still does jobs email can't.
Email is the default for most business communication today, but fax remains a trusted, verifiable channel for signed POs, invoices and records in legal, healthcare and other regulated industries. Moving off legacy boards and machines can also reduce real IT overhead.
Still essential
Where fax remains the standard.
- Legal & healthcare rely on it. A trusted, verifiable channel for signed documents where email isn't accepted the same way.
- HIPAA-ready controls. Audit trail, access control and detailed logging support regulated fax workflows.
- Retries handled automatically. Busy numbers and failed attempts are retried without anyone watching the job.
- Delivered where people already work. Straight to a desktop, printer or email inbox instead of a shared fax machine.
Capabilities across the platform
Details that show up in day-to-day use.
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HIPAA-ready Controls
Audit trail, access control and detailed logging support HIPAA-sensitive fax workflows for healthcare and other regulated organizations.
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Smart Retries
Control retry behavior by resending only missed pages, falling back to email, scheduling by time of day, or substituting a new cover sheet.
PDF
Document Conversion
Convert common document formats to and from fax images as jobs are processed. Documents do not need to be pre-converted before sending.
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Mail Merge to Fax
Personalize every fax in a batch from your own data using Copia's patented mail-merge-to-fax technology (US 5715069A).
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Outlook & Directory Integration
Fax from Outlook, Exchange or other directory services, and push faxing out to desktops or enterprise applications.
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Send-to-Email Delivery
Route inbound faxes into any email inbox as PDF, TIFF, GIF, JPG or PNG, with fully custom email templates.
FaxFacts FAQ
Questions about the FaxFacts platform.
What is FaxFacts?
FaxFacts is Copia's enterprise fax software platform, covering fax server, fax broadcasting, Fax over IP, an email-to-fax gateway and HIPAA-ready controls, all built on the same CopiaFacts engine.
Is FaxFacts a cloud fax service, or software we run ourselves?
FaxFacts is licensed software, not a pay-per-fax or monthly online fax service. It can be deployed on-premises, virtualized or in hosted infrastructure the customer controls.
Does FaxFacts include fax broadcasting, FoIP and email-to-fax?
Yes. Fax server, high-volume fax broadcasting, boardless Fax over IP and an email-to-fax gateway are all part of the same platform rather than separate products with separate licenses.
Is FaxFacts HIPAA-ready?
FaxFacts includes controls such as audit trail, access control and detailed logging that can support an organization's HIPAA compliance process. The organization sending a fax remains responsible for determining and complying with applicable regulatory requirements.
Can employees fax directly from their desktop or business applications?
Yes. FaxFacts supports faxing through a print driver, email client, WorkStation client or direct integration with business applications, in addition to traditional fax hardware.
More from the FaxFacts family
A few more ways to put fax to work.
Talk to Copia
Tell us what you're trying to fax.
Share your current environment, approximate volume and which of these capabilities matter most. Copia can help determine the right FaxFacts configuration.
Talk to Copia
Send a quick question about FaxFacts.
Add a few details and a Copia fax specialist will follow up.