The FaxFacts platform

Enterprise Fax Software for Every Fax Workflow

The last fax software you'll ever need. Run fax servers, Fax over IP, high-volume fax broadcasting and email-to-fax from one scalable FaxFacts platform.

Since 1989, Copia's FaxFacts has supported automatic inbound routing, load balancing, graphical cover sheets, job administration and high-volume broadcasting, all from the desktop.

Since 1989Three decades building enterprise fax software.
Software, not a serviceLicensed for on-premises, virtual or hosted deployment.
SIP/T.38 FoIPBoardless or traditional fax connectivity.
HIPAA-ready controlsAudit trail, access control and reporting.
Explore the platform

Everything fax, running on one engine.

Each of these is part of the same CopiaFacts platform, so capabilities like retries, reporting and job administration work the same way everywhere.

Enterprise Fax Server

Centralize inbound and outbound fax, routing, archiving, email integration and document conversion.

Explore Fax Server

Fax Over IP / T.38

Move fax workloads to SIP/T.38 and virtualized infrastructure without requiring traditional fax boards.

Explore FoIP

Fax Broadcasting

Run high-volume fax broadcasts with database-driven lists, personalization and job administration.

Explore Fax Broadcasting

HIPAA-ready Fax

See how FaxFacts controls support HIPAA-sensitive fax workflows for healthcare and other regulated organizations.

Explore HIPAA-ready Fax
Why fax

Fax still does jobs email can't.

Email is the default for most business communication today, but fax remains the trusted, verifiable channel for signed POs, invoices and records in legal, healthcare and other regulated industries — and moving off legacy boards and machines frees up real IT overhead.

Still essential

Where fax remains the standard.

  • Legal & healthcare rely on it. A trusted, verifiable channel for signed documents where email isn't accepted the same way.
  • HIPAA-ready controls. Audit trail, access control and detailed logging support regulated fax workflows.
  • Retries handled automatically. Busy numbers and failed attempts are retried without anyone watching the job.
  • Delivered where people already work. Straight to a desktop, printer or email inbox instead of a shared fax machine.
Capabilities across the platform

Details that show up in day-to-day use.

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HIPAA-ready Controls

Audit trail, access control and detailed logging support HIPAA-sensitive fax workflows for healthcare and other regulated organizations.

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Smart Retries

Complete control over retry behavior — resend only missed pages, fall back to email, schedule by time of day, or swap in a new cover sheet.

PDF

Document Conversion

On-the-fly conversion to and from a fax image — no need to pre-convert documents before they can be sent.

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Mail Merge to Fax

Personalize every fax in a batch from your own data — 100% accurate and patented (US 5715069A).

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Outlook & Directory Integration

Fax from Outlook, Exchange or other directory services, and push faxing out to desktops or enterprise applications.

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Send-to-Email Delivery

Route inbound faxes into any email inbox as PDF, TIFF, GIF, JPG or PNG, with fully custom email templates.

FaxFacts FAQ

Questions about the FaxFacts platform.

What is FaxFacts?

FaxFacts is Copia's enterprise fax software platform, covering fax server, fax broadcasting, Fax over IP, an email-to-fax gateway and HIPAA-ready controls, all built on the same CopiaFacts engine.

Is FaxFacts a cloud fax service, or software we run ourselves?

FaxFacts is licensed software, not a pay-per-fax or monthly online fax service. It can be deployed on-premises, virtualized or in hosted infrastructure the customer controls.

Does FaxFacts include fax broadcasting, FoIP and email-to-fax?

Yes. Fax server, high-volume fax broadcasting, boardless Fax over IP and an email-to-fax gateway are all part of the same platform rather than separate products with separate licenses.

Is FaxFacts HIPAA-ready?

FaxFacts includes controls such as audit trail, access control and detailed logging that can support an organization's HIPAA compliance process. The organization sending a fax remains responsible for determining and complying with applicable regulatory requirements.

Can employees fax directly from their desktop or business applications?

Yes. FaxFacts supports faxing through a print driver, email client, WorkStation client or direct integration with business applications, in addition to traditional fax hardware.

Talk to Copia

Tell us what you're trying to fax.

Share your current environment, approximate volume and which of these capabilities matter most. Copia can help determine the right FaxFacts configuration.

Talk to Copia

Send a quick question about FaxFacts.

Add a few details and a Copia fax specialist will follow up — no obligation.

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