Privacy Policy

Copia International, Ltd. ("Copia," "we," "us" or "our") respects the privacy of visitors to copia.com. This policy describes the information we may collect through this website, why we collect it and how we handle it.

Information you provide

When you contact Copia, request information, submit a sales or support inquiry, or otherwise communicate with us through the website, you may provide information such as your name, company, email address, telephone number and the contents of your message or request. Please do not submit sensitive personal information through general website forms unless it is specifically requested.

Information collected automatically

Like most websites, the systems that deliver and protect copia.com may create routine technical logs when the site is accessed. These records may include information such as an Internet Protocol (IP) address, browser or device type, requested page, referring page, date and time, and diagnostic or security information. We use this information as needed to operate, secure and troubleshoot the website.

How we use information

We may use information collected through the website to respond to inquiries; provide requested sales, product, licensing or support information; communicate about an existing or prospective business relationship; operate, maintain, secure and troubleshoot the website; prevent misuse; and comply with applicable legal obligations.

Copia does not sell personal information collected through this website. We do not use information collected through copia.com for cross-context behavioral advertising.

Service providers and disclosure

We may disclose information to service providers that perform functions on our behalf, such as website hosting, infrastructure, security, communications or form processing, when access is reasonably necessary to provide those services. We may also disclose information when required by law, to protect Copia's rights or systems, to investigate fraud or misuse, or in connection with a merger, acquisition, financing, reorganization or sale of all or part of our business.

Third-party websites and services linked from copia.com are governed by their own privacy practices. A link from our website does not make Copia responsible for the privacy or security practices of another site.

Cookies & Analytics

Copia.com uses Google Tag Manager (GTM) to load tags and scripts on this website, which may include standard web analytics tools. Depending on how tags are configured, this can involve the collection of information such as pages visited, general location, device and browser type, and referring website. We do not currently use advertising pixels or behavioral advertising trackers on this website.

The website or infrastructure used to deliver it may use cookies or similar browser storage when technically necessary for site functionality, security, preferences, analytics, or a service you choose to use. If Copia's use of analytics, advertising or other tracking technologies changes materially, this policy will be updated accordingly.

Your browser may allow you to block or delete cookies. Blocking cookies that are necessary for a particular feature may prevent that feature from working correctly.

Data Security & Retention

Copia uses reasonable administrative, technical and organizational measures designed to protect information in our possession. No website, transmission method or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements, meet legal or regulatory obligations, and protect our systems and business.

Children's privacy

Copia's website and products are intended for businesses and professional users and are not directed to children. We do not knowingly solicit personal information through this website from children under 13. If you believe a child has provided personal information to us through the website, please contact us so that we can review the matter.

Your Choices

You may contact Copia to ask questions about information you have provided through this website or to request that we correct or delete it. We will evaluate requests in accordance with applicable law and our legitimate recordkeeping, security and legal obligations.

Depending on where you reside, applicable privacy law may provide additional rights concerning your personal information. Nothing in this policy is intended to limit rights available under applicable law.

Website Terms of Use

By accessing or using copia.com, you agree to these Website Terms of Use. If you do not agree, you should not use the website.

Website content

Copia provides this website for general information about its company, products, services, software, support resources and related materials. Website content may be changed, corrected, updated or removed at any time without notice. Copia does not warrant that website content is complete, current or error-free.

Software and downloads

Software made available through this website is the copyrighted work of Copia and/or its suppliers. Software may be subject to a separate end user license agreement or other license terms. If separate license terms accompany software, those terms govern your installation and use of that software.

Permitted use

You may view, download and print publicly available website materials for legitimate informational and business purposes, subject to any notices or license terms accompanying the materials. Except as expressly permitted, you may not reproduce, modify, distribute, publish, sell, license, reverse engineer or create derivative works from Copia software or proprietary website materials.

Prohibited use

You may not use this website in violation of law; interfere with or disrupt the website or systems connected to it; attempt to gain unauthorized access to systems, accounts or information; probe or circumvent security measures; introduce malicious code; or use automated means in a manner that unreasonably burdens the website or interferes with its operation.

Third-party links

The website may contain links to third-party websites for convenience or reference. Copia does not control and is not responsible for third-party content, products, services, availability, security or privacy practices. The inclusion of a link does not necessarily constitute an endorsement.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." COPIA DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COPIA AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO USE OF OR INABILITY TO USE THIS WEBSITE. Some jurisdictions do not permit certain exclusions or limitations, so portions of this provision may not apply to you.

Governing law

These Website Terms of Use are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Changes to these terms and policy

Copia may update this page from time to time to reflect changes to the website, our practices or applicable requirements. The "Last updated" date above identifies the most recent revision. Continued use of the website after a change is subject to the then-current Website Terms of Use.

Unless otherwise indicated, the content of this website, including text, graphics, logos, icons, images, documentation, downloads and software, is owned by or licensed to Copia International, Ltd. and is protected by applicable copyright, trademark and other intellectual property laws.

Copia, CopiaFacts, FaxFacts, VoiceFacts, E-MailFacts and associated names, logos and product marks are trademarks or service marks of Copia International, Ltd. or their respective owners, as applicable. Other company, product and service names appearing on the site may be trademarks of their respective owners. Nothing on this website grants a license to use any trademark except with the written permission of the applicable owner.

Requests to reproduce Copia materials beyond the uses permitted above should be directed to Copia. Notices concerning claimed copyright infringement may also be submitted through our contact information below with sufficient information for us to identify the work and material at issue.

Contact

Questions about this Privacy Policy, Website Terms of Use, or information submitted through copia.com may be directed to:

Copia International, Ltd.
52 Salt Creek Rd
Roselle, IL 60172
United States
800-689-8898

You may also use our contact page.