PDF
Automatic Conversion
Faxes convert automatically to PDF, JPG or another standard format — no manual step for the recipient.
Inbound fax routing
Route Every Inbound Fax Straight to Email
Routing inbound faxes to email is the most-requested feature of a modern fax server, and FaxFacts has long supported it — alongside routing to folders, servers and cloud storage as part of the same fax management plan.
Every user can choose their own delivery format, so fax-to-email fits the way your team already reads mail instead of forcing one format on everyone.
Any formatPDF, TIFF, JPG or OCR text.
Custom hooksTrigger workflow actions from a fax.
Secure deliverySigned & encrypted email routing.
Any email serverNo proprietary mail platform required.
Faxes in your inbox, the way you want
Complete control over content and format.
Copia offers a set of standardized templates, but you're never limited to them.
OCR
Searchable Text
Run inbound faxes through OCR and place the recognized text directly into the email body as standard HTML.
✓
Custom Workflows
Apply custom formatting, hooks into document workflows, or route through secure, signed and encrypted email for HIPAA-sensitive needs.
Configured your way
You decide how faxes become email.
There's no one-size-fits-all delivery. Here are a few ways customers have configured inbound fax routing.
- PDF with a thumbnail in an HTML email.
- Keep it simple: a TIFF attachment on a plain-text email.
- Thumbnail plus a link to the fax on a cloud server.
- JPG attachment instead of PDF or TIFF.
- Workflow-aware. Pull additional data from your workflow and enable actions in the email based on the fax.
- OCR to plain text straight in the email body.
Fax to email FAQ
Questions about inbound fax routing.
What format can inbound faxes arrive in?
PDF, TIFF or JPG are common choices, or use one of Copia's standardized templates. Faxes can also be run through OCR and delivered as searchable text in the email body.
Can I OCR faxes into searchable text?
Yes. FaxFacts can recognize the text on an inbound fax and place it directly into the email as standard HTML, in addition to or instead of an image attachment.
Is fax-to-email secure enough for HIPAA-sensitive routing?
FaxFacts can route inbound faxes through signed and encrypted email, which can support an organization's HIPAA compliance process. The organization remains responsible for determining and complying with applicable regulatory requirements.
Can I also send faxes by email, not just receive them?
Yes. That direction is handled by Copia's email-to-fax gateway — send a fax by addressing an email to a fax number, with no dedicated fax hardware required.
Can inbound faxes also trigger an SMS notification?
Yes. Fax-to-email routing can be paired with SMS notification so you can be alerted the moment a fax arrives, in addition to or instead of email delivery.
Related fax solutions
Fax-to-email is one part of the FaxFacts platform.
Talk to Copia
Tell us how you want faxes delivered.
Share your preferred format, mail platform and any workflow or compliance requirements. Copia can help determine the right fax-to-email configuration.
Talk to Copia
Send a quick question about fax-to-email.
Add a few details and a Copia fax specialist will follow up — no obligation.