The E-MailFacts platform

High-Performance Email Broadcast and SMTP Processing

Send outbound email broadcasts and process inbound messages at real scale — fully integrated with the same CopiaFacts engine that runs fax and voice.

Many companies rely on a Copia email solution for product activations, newsletters or specialized processing without even knowing it — often running quietly behind a 3rd-party product. The same email "threads" also handle email-to-fax and fax-to-email transactions, enabling inbound fax routing to personal email boxes.

1,000,000+/hourEmails per hour, on a single instance.
Real-time DNSDo-Not-Send lists checked on every send.
Secure emailTLS, S/MIME, DKIM and attachment encryption.
Blended broadcastsOne job, sent by fax and/or email.
Designed for high volume email

Built to handle serious scale.

1M+

Limitless Capacity

Easily support over 1,000,000+ emails per hour on a single instance.

RT

Real-Time DNS

The system acknowledges Do-Not-Send requests almost immediately, processed at send time.

ATT

Customized Attachments

Macro substitutions are supported inside attachments in real time, enabling a truly personalized experience.

DEV

Custom Development

Have a unique integration problem? Copia's team can help.

Real-time customization

Substitutions made at send time, not job submission.

There's no limit to the number of variable substitutions you can use — enabling a complete, fully customized email. Better yet, substitutions are made at send time, so outbound emails can be populated with the most up-to-date information, right down to the marketing department's latest A/B test.

Outbound infrastructure

Supercharge your email infrastructure.

High volume email outside your in-house email server is common today. Let Copia's broadcast experts supercharge your email infrastructure — integrate simply into your workflows and relieve the burden of notifications from your general-use servers.

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More features

Everything a serious email operation needs.

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Direct Sending

Reduces undeliverables by sending directly to the recipient mail server, not via a proxy.

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Full HTML/MHTML Support

Send plain text or fully HTML-formatted email.

MIX

Blended Broadcasts

One broadcast can be set to send the same content by fax and/or email to your client base.

DNS

Multiple DNS Lists

Supports global and per-job Do-Not-Send lists, validated on each individual email send — not just at job submission.

TLS

Secure Email

Inbound and outbound secure email — TLS, S/MIME, DKIM, and encrypted attachments — maintains HIPAA-readiness. See Signed & Encrypted Email.

✓

Easy to Use

As simple as printing — launch an entire email broadcast from your familiar mail-merge programs.

Business-level internet required. Sending many emails simultaneously needs large upstream bandwidth — typically SDSL, T1, DS3 or higher. Cable modems, ADSL and dial-up connections usually can't keep up with the speed of the CopiaFacts program.

Mail Merge to Email

Email documents directly from your mail merge.

Insert one additional merge field in your favorite word processor, and CopiaFacts turns the merge into a personalized email broadcast — no OCR, no scripting.

MM

Personalized Output

Email documents are delivered fully formatted and personalized, with attachments when necessary.

✓

No OCR, 100% Accurate

The email address is read directly from the patented font — the CopiaFacts engine starts sending as soon as documents are created.

✉

Combine Fax & Email

A common merge field with either a fax number or email address lets CopiaFacts send each record by whichever channel applies.

∞

Scales Without Slowing Down

The CopiaFacts engine keeps pace as batches grow, instead of slowing to a crawl after a few hundred or a thousand messages.

How it works

From merge template to a sent email.

Build your merge template

In your word processor, add a merge field named email at the very top of the document, formatted in Copia's patented font.

Run your normal mail merge

Merge your data as usual — one output document per recipient, with the address rendered in the patented font.

CopiaFacts reads the address

The engine reads the patented font directly from the output and extracts the email address with complete accuracy.

Delivered to the queue

The message is sent immediately — or routed to fax instead, if the record calls for that channel.

Patented technology

The same patented font that powers Mail Merge to Fax.

The same patented technology that lets Copia do Mail Merge to Fax better than anyone else is the basis for Mail Merge to Email. Define a merge field as email, insert it at the very top of your document, and format it as 12-point in the special patented font Copia provides. Print the merge to Copia's print driver, and your mail merge to email is off and running — no programming required.

The patented font

See it for yourself.

The unusual characters below are the actual patented font — read directly by the CopiaFacts engine, not by OCR.

Sample of Copia's patented mail-merge-to-email font rendering the address useracustomer.com
Email FAQ

Questions about E-MailFacts.

How much email volume can CopiaFacts handle?

Easily over 1,000,000 emails per hour on a single instance — the engine is built for high-volume broadcast, not just transactional sending.

Can email and fax be combined in one broadcast?

Yes. A blended broadcast can send the same content by fax and/or email, and Mail Merge can route each record to whichever channel its data specifies.

Is Do-Not-Send handled in real time?

Yes. Global and per-job Do-Not-Send lists are validated on every individual send, not just when the job is submitted.

Is the email secure?

Yes. Inbound and outbound email supports TLS, S/MIME and DKIM, including attachment encryption, to help maintain HIPAA-readiness.

Can I mail merge to email the same way I mail merge to fax?

Yes, using the same patented font technology — define a merge field named email and print to Copia's print driver.

What internet connection do I need?

A business-level connection with large upstream bandwidth — typically SDSL, T1, DS3 or higher. Cable, ADSL and dial-up connections usually can't keep up with high-volume sending.

Talk to Copia

Tell us about your email workflow.

Share your current volume, whether you need blended fax/email, and any security or compliance requirements. Copia can help determine the right E-MailFacts configuration.

Talk to Copia

Send a quick question about Email.

Add a few details and a Copia specialist will follow up — no obligation.

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