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Unlimited Capacity
The same CopiaFacts engine scales from one port to thousands, so capacity can grow with the organization.
Enterprise fax server
Fax Server Software for Every Desktop and Application
The FaxFacts fax server fax-enables your entire network from a single CopiaFacts engine — send from a print driver, email client or desktop app, and route inbound faxes to mailboxes, email or your document system.
FaxFacts is self-hosted enterprise fax server software that can run on-premises, on virtual infrastructure or in hosted infrastructure you control. Use traditional phone lines or SIP/T.38 Fax over IP, scaling from one line to thousands of ports on the same engine.
Unlimited scalabilityOne port to thousands on the same engine.
Any desktopPrint driver, email, WorkStation client or business app.
Boardless or hardwareSIP/T.38 or supported fax boards.
HIPAA-ready controlsAudit trail, access control and detailed logging.
Core capabilities
Everything a network fax server needs to run the business.
This isn't an exhaustive list — if a workflow involves fax, ask us about it.
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Email to Fax
Send faxes from an email client, including Outlook and Exchange workflows, and receive inbound faxes in an inbox as PDF, TIFF or another image format.
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Custom Routing
Personalized mailboxes receive and store individual faxes, or route them into pre- or post-processing applications.
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Fax Archive
Archive every inbound and outbound fax, with integration into document management systems.
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Extensive Logs
See exactly why a fax was or wasn't delivered, down to the individual attempt.
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Smart Retries
Apply different retry behavior for busy numbers, partial transmissions and other outcomes.
How it works
From any desktop to delivered, tracked and archived.
The fax server handles both directions of every fax as one continuous, logged process.
Send from any desktop
A print driver, the CopiaFacts WorkStation client, an email client or a connected business application can originate a fax.
Convert & prepare
Office documents, PDFs and other formats convert automatically to faxable pages, with headers and cover sheets applied as configured.
Transmit & retry
The engine selects an available line or port and transmits over traditional phone lines, SIP or T.38, retrying failed attempts based on the result of each one.
Route, deliver & archive
Inbound faxes route to mailboxes, forward to email as PDF or image, or file straight into a document management system.
Connect to what you already run
Fax-enable the applications your team already uses.
FaxFacts fax server is built to sit alongside existing business systems, not replace them.
- Business application integration. CRM, accounting and other desktop applications can originate and receive faxes directly.
- Active Directory integration. Authenticate and route using the directory already in place, not a separate user store.
- Any document format. Word, PDF, HTML and other formats convert automatically ahead of transmission.
- Email-first delivery. Any fax mailbox can forward to email as PDF, TIFF or another image format.
Deployment flexibility
Boardless, board-based, or a mix of both.
Run FaxFacts fax server without any hardware using boardless SIP/T.38, on supported fax boards, or side by side with an existing PBX. Deploy on-premises, on virtual machines, or in hosted infrastructure selected for the customer.
HIPAA-ready controls
Built-in audit trail and access control.
FaxFacts fax server logs every transmission attempt and supports the access control and record-keeping many HIPAA-covered workflows rely on. The controls are part of the platform — the organization sending faxed patient information remains responsible for its own HIPAA compliance program. See HIPAA-ready fax.
Fax server FAQ
Questions about running a network fax server.
Can I fax from any application?
Yes. Users can send a fax from a print driver, the CopiaFacts WorkStation client, an email client, or a connected business application such as a CRM or accounting package.
Do inbound faxes have to print?
No. Inbound faxes can route to a fax mailbox, forward to an email inbox as a PDF or other image format, or print automatically — depending on how the mailbox is configured.
What fax hardware and Fax over IP options are supported?
FaxFacts fax server supports fax boards from Enghouse Systems and Sangoma (formerly Dialogic, Brooktrout and Diva), as well as boardless SIP/T.38 deployment using software such as Commetrex BladeWare, SR140 or TE Systems XCAPI. See Fax Over IP for details.
How many lines or ports can it handle?
The same CopiaFacts engine scales from a single line or port to a virtually unlimited number, so capacity can grow with the organization.
Can it integrate with our existing directory or business systems?
Yes. FaxFacts fax server supports Active Directory integration and can connect to CRM, accounting and other desktop or business applications.
Is the fax server HIPAA-ready?
FaxFacts fax server includes controls such as detailed logging, access management and a complete audit trail that can support an organization's HIPAA compliance program. Compliance itself remains the sending organization's responsibility. See HIPAA-ready fax for details.
Related fax solutions
The fax server is one part of the FaxFacts platform.
Size your fax server
Tell us how many lines and users need to fax.
Share your approximate line count, desktop applications and current telephony environment. Copia can help determine the right software and architecture.
Talk to Copia
Send a quick question about the fax server.
Add a few details and a Copia fax specialist will follow up — no obligation.