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FaxFacts fax software
fax server software

Since 1989, Copia's FaxFacts fax software has set the standard for performance, reliability, and innovation in the faxing industry. FaxFacts is the last fax software system you'll ever need to buy.

FaxFacts provides automatic printing and routing for inbound faxes, load balancing, customized graphical cover sheets, extensive reporting capabilities, job administration, and the fastest fax broadcasting capabilities in the industry all from your desktop.

Why does your business need FaxFacts?

Even though email is the primary form of business communication today, fax still plays a vital role in many industries and is often the technology you still entrust your signed PO's and invoices to. Fax is a reliable and ssecure form of communication and is still the only universal choice for legal and healthcare industires.

Adding fax capabilites to your network can free up wasted resources used in maintaining old equipment or taking up room in your printer rooms.

That's why you want a system that allows you to fax directly from your desktop as easily as you can print. You also want the system to handle busy fax numbers and have extensive retries automatically so you can move on to your next task, confident that your fax will be delivered.

Faxing no longer becomes a hassle to your employees. Their faxes are delivered straight to their desktop or e-mail inbox while your customers take notice of their personalized fax.

Is your fax server just a glorified fax machine?

There are many options for fax servers, but most lack the features that really make a fax server worth its weight in gold. If you want to integrate your fax operations with the rest of your business, you need a fax server that goes the distance. In addition to "just sending and receiving faxes", here are a few things that a FaxFacts system is designed to handle:

  • Load Balancing between Unlimited number of Servers (that means unlimited line support)
  • Intelligent Fax Retry - Ability to only resend pages that failed
  • Exchange/Notes Fax Server Connector (SMTP Email-to-Fax)
  • Compatiable with any email client (Like Outlook, gmail, Notes, hotmail, etc)
  • SMTP E-Mail to Fax Engine - Fax from any e-mail account
  • Utilize existing contact manager/CRM address books - We can support nearly any CRM soltuion on the market (like GoldMine, ACT and SalesLogix, etc.)

Enterprise solutions call for enterprise class platforms

FaxFacts supports high-end fax and voice boards from Brooktrout, Dialogic (Intel Dialogic Boards, GammaFax, and Eico Diva Server family) and Commetrex. With the scalable architecture you start with as few as one phone line and add a virtually unlimited number, so you will never outgrow your system. For a list of supported hardware/software platforms check out the hardware section.

Supplement your website with a Fax-on-Demand System

Sometimes your customers call for a paper copy of a quote, data sheet or PO. The answer to that, even today, is fax!

Fax-on-demand provides an easy way to deliver information at any time to anyone who can use a phone or a fax machine. Copia's fax-on-demand systems have been in use since 1989 and have long set the standard for performance, reliability, and innovation.

  • Ability to charge caller's credit card for requested information.
  • Limit access to subscribers using IDs and passwords (stored in the database of your choice)
  • Process and store touch-tone responses (like surveys or call logging)
  • Interface with OCR software to deliver and accept forms or other custom scans. (Requires licensing patent #54614880)
  • Accept alphanumeric input for names and documents from touch-tone keypad
  • Voice recognition capable

 

Contact Sales for more information at 800.689.8898 or click here to request a quote.

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