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FaxFacts fax software

Fax Broadcast

FaxFacts® has no equal when it comes to fax broadcasting software. Running on the CopiaFacts™ server engine, FaxFacts gives you unparalleled control over every aspect of your fax broadcast operations. From small companies looking to reach their customers, to service bureaus and government agencies needing to send to millions of people, FaxFacts fax broadcast software fits the bill.

Broadcasting OptionsFax Broadcast Software
Each company uses fax broadcast in a different way which is why FaxFacts allows you to custom tailor your fax broadcast system to your businesses needs. You have complete control over what you send out and how. Broadcast faxing with FaxFacts falls into three distinct categories: Fax Blasting, Graphical Cover Sheets, and Mail Merge Faxing.

  • Fax Blasting - Basic Broadcasting
    The simplest form of outbound faxing requiring no additional options. The same document is sent to every recipient with no personalization in the document, only in the fax header.
    • Newsletters or Press Releases
      Announcements or Trade Show Specials
  • Graphical Cover Sheets
    This option offers greater personalization with each fax customized for individual recipients. A form with a watermark image, or letter, is used for all recipients. Personalized data from a list, such as a name, phone number or company name, is placed over the form.
    • Direct Mail Advertising
    • Personalized Fax Cover sheet
  • Mail Merge to Fax - Patented Application
    This option offers the most flexibility for personalization. Requires the use of software with mail merge capabilities (for example Microsoft Word or a report writer). Output can be fully customized, use word wrap, and uses a patented no-pop-up print driver for automatic routing. Specifically designed for automation applications.
    • Invoices, Statements & POs
    • Automation of Reports and Notifications

Easy to Manage
Fax Broadcasts can be grouped into jobs which are fully manageable. From the Job Administrator you can start and stop fax broadcasts, decide when certain fax broadcasts go out or what phone lines to use. You can also have custom reports generated on each job. When the job finishes the report can be automatically printed, faxed, or e-mailed to you.

Unparalleled Control
With any fax broadcast you are bound to run into some bad apples. These are the fax numbers that no longer exist, are always busy, or are really voice lines. The Smart Retry feature of FaxFacts fax broadcast makes it easy to setup rules based on different scenarios. We realize that you wouldn't want to have your broadcast waste time retrying fax numbers that are really voice numbers, so we give you the ability to fully customize your retry strategy. If the fax number is busy you can try again in few minutes, but if a human answer the number is marked as such and the broadcast moves on. This makes managing your fax list a breeze and saves money by effectively using your phone lines.

Automated DNS Lists
With every list of fax broadcast recipients somebody will no longer want to hear from you. FaxFacts has an automated "Do Not Send" (DNS) List feature. This gives your contacts a way to easily remove themselves from your list with out you having to manage it yourself. Each broadcast job can have it's own DNS list, your entire system can use a global DNS list, or use a combination. This is great for service bureaus as you can have DNS lists for each client, or each job the client submits.

Supported Databases
Rather than lock you into a proprietary address book, FaxFacts allows you to build your contact distribution list from a variety of sources.

The list of recipients can be created and maintained in any local or web-based databases.

  • Exchange & Outlook
  • GoldMine, SalesForce, ACT
  • LDAP and Active Directory services
  • Universal Database Access
  • Access and Excel
  • mySQL or SQL
  • CSV, TAB, and other text based lists
  • Oracle and More...

With FaxFacts, you can update any database before and/or after sending giving you complete tracking of the fax transmission process. This fits perfectly into your current document management procedures for regulations including the Sarbanes-Oxley Act, the Telephone Consumer Protection Act (TCPA) or the Health Insurance Portability and Accountability Act (HIPAA).

Learn More about Fax Broadcasting
A very complete look at FaxFacts Fax Broadcast is also featured in Maury Kaufmann's book:
"Internet and Computer Based Faxing" (The Kaufmann Group second edition)
Chapter 31 - Fax Broadcasting with Copia International
.

Contact Sales for more information at 800.689.8898 or click here to request a quote.

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