Your external IP address.
This is the public IP address seen from the machine you are using right now.
If Copia Support asked for your external IP, provide the value shown above.
Using this address with $email_localname
This page can also help configure the $email_localname parameter in CopiaFacts.
Different machines on the same network can have different external IP addresses. In other configurations, several machines may share the same public address.
Example configuration
Add an $email_localname command to faxfacts.cfg on each machine that sends email. For a system where one machine handles all CopiaFacts email:
$email_localname * []The * applies the setting to all line groups/threads. If multiple CopiaFacts machines send email and require different external addresses, use the appropriate line group name or range for each machine.
Reverse DNS and PTR records
A reverse DNS lookup maps an IP address to a fully qualified domain name using a PTR record. Many receiving mail systems use reverse DNS as one signal when evaluating inbound email.
If CopiaFacts sends email directly from this address, the reverse DNS configuration for the sending IP should be appropriate for your mail environment. PTR records are normally controlled by the ISP or provider that owns the IP address.
Need help?
If you are unsure which address or configuration applies to your installation, contact Copia technical support before changing your configuration.