Please enable JavaScript to view this site.

CopiaFacts™ Reference Manual

Navigation: Appendices

Appendix I: Standard IVR Flowcharts

Scroll Prev Top Next More

The following flowcharts are provided:

Standard Fax-on-Demand IVR
Alternate Fax-on-Demand with Caller ID
Job Administration IVR

The flowcharts are intended to give a general overview of processing, and some details are omitted for clarity.

The $set_state command and normal infobox logic can be used to alter all aspects of the flow of control in IVR processing.