User Profile errors (3xxx)
3000 Message %d (SVPn.VOX, SVPn.WAV or FAXMSG.n) not found
The indicated required message file could not be found. Check the $vmsg_dir command.
3001 Unable to find user profile x, errno n
The specified user profile file could not be found or read for the reason given by the errno value. Check the $user_profiles command.
3002 Invalid parameter count in line #n
Too many or too few parameters were entered on the command line specified. Check the Command Reference section for the details of the correct command syntax.
3003 Invalid maximum image count in line #n
An invalid numeric value was found as $max_image.
3004 Invalid image range in line #n
An invalid pair of numeric values was found on the $script_locn command, for example with the first value higher than the second.
3005 Warning: Invalid image directory x in line #n
The specified image directory was not found or could not be accessed.
3006 Cover sheet template x not found in line #n
The file specified as $cover_sheet was not found.
3007 Unrecognized command in line #n
A mis-spelled or incorrect command was encountered in the user profile. If the spelling seems correct, check that the command is not one which should appear in a different file type.
3008 Invalid/missing user ID index file x in line #n
The PIN index file specified on the $caller_id command is missing.
3009 Invalid/missing user ID data file x in line #n
The DBF file specified on the $caller_id command is missing.
3010 Bad record directory x in line #n
3011 Bad voice message directory x in line #n
The specified directory was not found or could not be accessed.
3013 Invalid phone mask access code x in line #n
The code on a $phone_mask command was not "C", "+" or "-".
3014 Missing phone mask parameter in line #n
No input mask was given on a $phone_mask command or the code on the command was "C" or "+" but no output mask was given.
3015 Bad image number x in auto_call option in line #n
The $auto_call command specified an infobox number which was not associated with an existing and valid infobox. Check that the number is correct and that the image exists.
3026 Undefined user operation x in line #n
3027 Outbound not enabled in line #n
3028 fax mail not enabled in line #n
A $user_op or $user_sched command contained an operation keyword of receive, retrieve, delivery or pickup but the CopiaFacts fax mail option was not enabled. Either remove the keyword(s) or contact your CopiaFacts supplier if you wish to add the fax mail option.
3029 Phone mask '-' or '~' should not have output mask in line #%d
The syntax of the user profile $phone_mask command was incorrect.
3030 Invalid start time x in line #n
3031 Invalid end time x in line #n
3032 Start time x not before end time x in line #n
3033 Invalid day x in schedule in line #n
The parameters on a $user_sched command were invalid or inconsistent.
3034 No user options in line #n match permitted line operations
After discarding user operations which do not also appear in CFHWL configuration, no operations are left.
3035 Digit file already defined before line #n
Duplicate $user_pb_dig commands were found.
3036 Invalid digit playback file in line #n
The file named in $user_pb_dig was not found or was invalid.
3037 Amount file already defined before line #n
Duplicate $user_pb_cost commands were found.
3038 Invalid amount playback file in line #n
The file named in $user_pb_cost was not found or was invalid.
3039 Invalid remote update password x in line #n
The remote update password in the $update_image command was not a numeric value between 1 and 99999998 inclusive.
3040 Invalid IIF required option x in line #n
The IIF-required option in $update_image was not Y or N.
3041 Invalid voice update option x in line #n
The voice-update option in $update_image was not Y or N.
3042 Invalid deferred update directory x in line #n
The deferred update directory in $update_image could not be found.
3043 No image directories defined
No valid $script_locn commands were found in the user file.
3044 No digit playback file can be found
The default digit playback file FAXFACTS.DIG was not found and no valid $user_pb_dig override command was given in the user file.
3045 No amount playback file can be found
Credit card types were defined but the default amount playback file was not found and no $user_pb_cost override command was given in the user file.
3046 Invalid/missing auto_call image
3047 Invalid/missing prefax image
3048 Invalid/missing suffax image
The specified image (autocall, 00000000 or 99999999) was not found.
3049 Not enough memory on line #n
3050 Not enough memory to initialize user
Consult your CopiaFacts supplier for assistance.
3051 Invalid maximum request count on line #n
An invalid numeric value was found as $max_request.
3052 Invalid cover sheet routing override x on line #n
The routing flag on the $cover_sheet command was not Y or N.
3053 Min digit count x bigger than max x on line x
The digit specifications on the $caller_phone command were inconsistent. Both minimum and maximum are set to the higher of the two entered values.
3054 Invalid process code x on line #n; 'external' assumed
3055 Invalid playback code x on line #n
The $playback command had a non-numeric password value.
3056 Invalid tone wait parameter x in line #n
The $tone_wait command had a non-numeric seconds value.
3057 Invalid baud rate value x in line #n
The baud rate specified in the $baud_min was not one of the allowed baud rates. Values between 2400 and 33600 will be rounded to the nearest lower baud rate.
3058 Invalid repeat option x in line #n
The $repeat_msg command had a non-numeric delay value.
3059 Bad ASCII font value x in line #n
An invalid font was specified on the $ascii_font command.
3060 Bad menu exit value x in line #n
The (obsolete) $menu_exit command had a non-numeric exit value.
3061 Not enough memory
Consult your CopiaFacts supplier for assistance.
3062 Bad digit count values x x x for $infobox in line #n
The max, skip or use $infobox keywords had invalid values.
3063 Indexfile/datafile/fieldname missing in line #n
The look-up file specification for $infobox was incomplete.
3065 Unable to load user for DNIS: x, ANI: y
The correct USR file for the call could not be found or is invalid.
3069 Studio playback file already defined before line #n
Duplicate $user_pb_studio commands were found.
3070 Invalid studio playback file in line #n
The file named in $user_pb_studio was not found or was invalid.
3071 Alpha playback file already defined before line #n
Duplicate $user_pb_alpha commands were found.
3072 Invalid alpha playback file in line #n
The file named in $user_pb_alpha was not found or was invalid.
3073 Invalid polling parameter s in line #n
The parameter on the $polling command is not valid or is misspelled.
3074 Alpha ROUTETO requested but no alpha playback file found
Alphabetic entry of routing information has been specified on the $cover_sheet command, but no alpha playback file has been found.
3075 Invalid auto-receive directory s in line #n
3076 Duplicate auto-receive directory s in line #n
There was an error on the $auto_receive command, which can only be used when no polling is specified for the line.
3077 Invalid DNS/Whitelist parameter in line #d
The parameter was incorrect.
3078 only one of $credit_def and $credit_card found, both needed
Specification of credit card details is incomplete.
3079 Missing or not-loaded IBC file key name in line #n
3080 Invalid job statuslist code in line #%d
The keyword indicating what job items are to be added to the status list is not valid.
3082 Partial-retry maximum time must be non-negative, less than 2 days, in line #n
3083 Partial-retry minimum completion invalid in line #n
3084 Retry delays class letter must be A..H in line #n
3085 Invalid characters in delay string in line #n
3086 Invalid TOSEND directory number in line #n
The retry parameters in this user profile were invalid.
3087 Invalid web options keyword in line #n
The syntax of the $web_options command was incorrect.
3090 Duplicate command in line #n
More than one $caller_id command has been specified
3091 Invalid/missing DNS file
The user-specific DNS file could not be opened
3092 Invalid delay for interim report in line #n
3093 Invalid percentage completion for interim report in line #n
The $interim_report command had bad syntax.
3095 Invalid job options code in line #n
The $job_options keyword is not correct or is not spelled correctly
3096 Pre- or Post-Process command count exceeded in line #n
The limit of 8 commands has been exceeded.
3097 Job IVR playback file already defined before line #n
3098 Invalid job IVR playback file in line #n
3099 Job IVR requested but no job IVR playback file found
The job IVR multi-segment voice file has not been specified correctly.
3102 Invalid state x in $set_state in line #d