The following document formats and file extension are currently supported by the Document Converter.  The 'options' mentioned are specified using either the CVTOPTS environment variable or $convert_options). The Override Options shown in the table (NQY) are now added to FAXFACTS.CFG for new CopiaFacts installs.

Document

File Extensions

Default Converter

Recommended
Override Option

Other options

Word

DOC, RTF, DOCX

Word + Print

Y - Word + Internal

X - Libre Office

Excel

XLS, XLSX, XLSM

Excel + Print

Y - Excel + Internal

X - Libre Office

PowerPoint

PPT, PPTX

PowerPoint + Print

Y - PowerPoint + Internal

X - Libre Office

Adobe

PDF

Adobe Reader/Acrobat + Print

Q - Internal

G - Ghostscript

Internet

HTM, HTML

Internet Explorer + Print

N - Internal

H - Word

Image

GIF, JPG, JPEF, PNG

Internal



Postscript

PS

Ghostscript



Non-Faxable TIF

TIF

Built-In


A - Acrobat Pro

Notes

Internal ConverterThis refers to a PDF document converter built in to CVSINGLE and requiring no external application (for other than Office conversions) or print driver.  This converter is used in four ways:
DirectAn input PDF document is converted directly to a multiple-page faxable TIF file.
Intermediate OfficeAn Office application (Word, Excel, PowerPoint) is automated to save the input document to PDF and then the PDF file is converted directly to a multiple-page faxable TIF file.  Normally, the intermediate PDF file is not kept, except when it is specified that the document is required as a PDF e-mail attachment.
Intermediate HTMLAn HTML document (web page or local) is rendered to a set of Windows metafiles, one per page, which are then placed on the pages of a newly created blank PDF.  The PDF is then converted directly to a multiple-page faxable TIF file. Normally, the intermediate PDF file is not kept, except when it is specified that the document is required as a PDF e-mail attachment.        
ComposedThe image is placed on a blank PDF page.  The convert option FPimage (F) should be used if the image is to be scaled to a full page.  The PDF is then converted directly to a multiple-page faxable TIF file. Normally, the intermediate PDF file is not kept, except when it is specified that the document is required as a PDF e-mail attachment.
All the operations which use the Internal Converter offer control over the rendering of the image using the options described in the Internal PDF Converter topic.
Changes in 8.2In CopiaFacts 8.2 (versions after April 2015) the following $convert_options keyword changes have been made:
NoIEThis option (N) now selects a new Internal converter.  The old converter is no longer provided.
FIREFOXThe FireFox/Mozilla converter is no longer provided.  The option letter (F) has been re-purposed to select full-page image conversions.
IQPDFThis option is now the default and the (I) option letter is ignored.
SODOC, SOXLS, SOPPTThese options (S) remain active to select an older Star-Office version, but are no longer supported.  Use the OO.. options (X) to use Libre Office instead.
SNP, XMLThe converters for Access Snapview (.SNP) files and .XML+.XSLT files remain active but are no longer supported.
DOC, RTF These documents are processed by default with Microsoft Word. Specifying the option OODOC (X) will instead use Libre Office. Specifying option InterPDF (Y) will convert them using an intermediate PDF file and the Internal PDF Converter. Files must contain in the first four bytes either "{\rt" (for Rich Text Format files), or hexadecimal "D0 CF 11 E0" (for Word .DOC files) or be valid .DOCX files. This check can be suppressed by setting OverrideDocCheck=1 in the [FXCVRT] section of CopiaFacts.INI.
DOCXThese documents are processed either with Microsoft Word 2007/2010/2013 or with an earlier Word release supported by the Microsoft Office Compatibility Pack, which must then be installed.  You can also use Libre Office with the OODOC (X) option. Specifying option InterPDF (Y) will convert them using an intermediate PDF file and the Internal PDF Converter.
XLS These documents are processed with Microsoft Excel. Specifying the option OOXLS (X) will instead use Libre Office. Specifying option InterPDF (Y) will convert them using an intermediate PDF file and the Internal PDF Converter. See also the Using Excel Files topic for details of worksheet selection options.
XLSXThese documents are processed either with Microsoft Excel 2007/2010/2013 or with an earlier Excel release supported by the Microsoft Office Compatibility Pack, which must then be installed.  You can also use Libre Office with the OOXLS (X) option. Specifying option InterPDF (Y) will convert them using an intermediate PDF file and the Internal PDF Converter.  See also the Using Excel Files topic for details of worksheet selection options.
PPT These documents are processed with Microsoft Powerpoint. Specifying the option SOPPT or OOPPT (X) will instead use Libre Office. Specifying option InterPDF (Y) will convert them using an intermediate PDF file and the Internal PDF Converter.
PPTXThese documents are processed either with Microsoft Powerpoint 2007/2010/2013 or with an earlier Powerpoint release supported by the Microsoft Office Compatibility Pack, which must then be installed.  You can also use Libre Office with the OOPPT (X) option. Specifying option InterPDF (Y) will convert them using an intermediate PDF file and the Internal PDF Converter.
PDF These documents are normally processed with Adobe Acrobat or Adobe Reader. Version 4 or later is required, but it is recommended that you use a recent version because earlier versions cannot process PDF files created with later ones. The document converter also includes an internal PDF converter, selected by the QPDF (Q) option.  This is generally quicker and easier than having to install an Adobe product, and it is intended that a number of special rendering options will be made available for the renderer to optimize the output for specific document types.  Finally there is also an option to use Ghostscript by specifying one of the options GSPDF (G), GS300, or GS400. Both the internal converter and Ghostscript convert documents directly to faxable TIF format, without the use of the CopiaFacts Document Converter printer driver (FFCVRT).  An attempt to convert a PDF file not having the PDF signature '%PDF' in the first 12 lines will fail. This check can be suppressed by setting OverridePDFCheck=1 in the [FXCVRT] section of CopiaFacts.INI.
PSIf you have specified the use of Ghostscript, using one of the options GSPDF (G), GS300, or GS400, you can also convert PostScript documents direct to fax format. Ghostscript converts documents directly to faxable TIF format, without the use of the CopiaFacts Document Converter printer driver.
XIF These image documents (eXtended Image File format) are processed by default with an internal TIF converter which prints the file to the Document Converter printer driver. Specifying an option TIFAcrobat will instead use Acrobat Professional V6 or later, when installed.
TIF, TIFF TIF documents (those not directly faxable) are processed by default with an internal TIF converter if they require re-rasterizing. Specifying an option TIFAcrobat will instead use Acrobat Professional V6 or later, when installed.  TIF files that can be converted on-the-fly are always processed internally, and are only handled by Document Converter in a Job Administration 'PreConvert' context.  See also below.
GIF, JPG, PNG The default is to process these documents with the internal HTML converter. Faxable color JPEG files are accepted unchanged if the board supports color faxing. We strongly recommend using the internal PDF converter for these images, which loads the image onto a blank PDF page and then converts this to TIF.
HTM, HTML Web documents are normally processed with Microsoft Internet Explorer. Version 6 or later is required, but we strongly recommend using the latest version for your operating system. Specifying the option NoIE will instead use an internal HTML processor. Specifying option HTMLWord will pass the documents to Microsoft Word for rendering. Specifying option Chromium will use the embedded Chromium libraries which must be installed separately, and will then use the internal PDF converter to render the image to TIF.  Carefully read this link before using this option.
.1, .2, .3 ...These file extensions were supported for faxable files in earlier releases of CopiaFacts. If possible, they are converted on-the-fly to TIF files in the COPIAFACTS engine, and are only handled by Document Converter in a Job Administration 'PreConvert' context. See also below.

For a cross-reference of convert options to CVSINGLE command-line flags, see $convert_options.

Documents for conversion are normally held on the local network.  However it is possible to convert documents which are first downloaded from elsewhere using HTTP or FTP protocol.  A standard URL starting 'http://' or 'ftp://' as the filename will enable this feature.  Note that some servers may be case-sensitive when selecting filenames.  A URL pathname will be 'canonicalized' before use (that is, performing tasks such as replacing an embedded blank with "%20"), but may also be specified ready-prepared in this format.

Documents downloaded for conversion using HTTP or FTP are placed in the local Windows temporary folder for conversion and deleted when the conversion is complete.

Handling non-faxable TIF files

TIF format files come in many types and only a very small subset of possible tag settings result in a directly faxable file. The width, height, vertical and horizontal resolution, compression, compression options and bits-per-pixel values all have to be examined to determine whether the file can be submitted directly for faxing. CopiaFacts now converts some non-faxable TIF files on-the-fly to faxable format. This applies to files with any of the following file properties, and provided the other criteria for faxability are met:

Files with a reduced width in the range 1600 to 1727 pixels inclusive.  These files are widened by the addition of a white strip on the right to make them the standard 1728 width.

Files with an extended width from 1729 to 1772 are truncated on the right.

Landscape mode files with a height of from 1700 to 1728 are rotated through 90° and extended to be 1728 pixels wide.  This is only done when the file is already otherwise faxable and has resolution either 200x200 or 204x196.

Files with multiple encoded strips. These files are rewritten with a single encoded strip.

Files with LZW or PackBits image compression, or uncompressed files. These files are rewritten with normal G3 encoding of the image.

Except in a Job Administration context, the above files are now treated as faxable and are always converted to faxable format if presented in an FS file to the COPIAFACTS engine. This contrasts with non-faxable TIF files that require re-rasterizing, which will be moved to PREPROC for this purpose and processed by the Document Converter.  Specifying an option TIFAcrobat will instead use Acrobat Professional V6 or later.

In the context of Job Administration jobs with the 'PreConvert' or 'SingleDoc' keyword, the $convert_types command should be configured to pre-convert either or both types of non-faxable TIF.

Many TIF files cannot usefully be converted to faxable format, particularly if color is involved. Copia recommends that you experiment with the available conversion tools and print driver settings before selecting a conversion strategy for non-faxable TIF files.