Inbound Fax Redundancy
The combination of CopiaFacts and BabyTel can provide a unique solution for users who require dual- or multiple-redundant inbound fax capability.
After registering multiple nodes with BabyTel, COPIAFACTS can be configured so that only one node answers the call on an incoming fax, but if one or more nodes is down, the remaining node(s) will continue to operate.
This feature works even if the nodes are not physically on the same network, or even at the same site, and can thus virtually guarantee that every incoming call will be answered. However at the same time the normal workload is automatically spread evenly across all active nodes.
To configure this feature, use the $inbound_delay command. CopiaFacts versions prior to 8.2 used a call-control DLL to implement similar functionality.