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CopiaFacts adds SMTP E-Mail to Fax Gateway and Exchange Connector!

Naperville, IL -- (September 13, 2004) – Copia International announces the addition of two exciting new e-mail-to-fax messaging products to its CopiaFacts software suite, the CopiaFacts SMTP Gateway and the CopiaFacts Exchange Fax Connector. Both products enable you to send faxes directly from your e-mail client software such as Eudora Pro, Netscape Mail, Outlook Express or Outlook and eliminate the need to install fax client software on each desktop PC.

The CopiaFacts SMTP Gateway operates as an inbound e-mail server enabling you to send e-mails to a fax number. Outbound faxing is as easy as sending an e-mail and supported mail formats include plain text, RTF, or HTML including any attachments supported by Enterprise Extensions’. The CopiaFacts SMTP Gateway provides security options for authenticating domains and mail servers, keeping your fax gateway secure. SMTP Gateway users receive notifications for successful or failed fax transmissions through a return e-mail notification.

“Many of our service bureau customers have been using custom SMTP e-mail-to-fax solutions for years,” according to Steve Hersee, President of Copia. “Copia decided to release a version that can be used by companies of all sizes and let them utilize their existing e-mail infrastructure for faxing. This also allows our Lotus Notes, GroupWise and web hosted CRM clients to send faxes directly from their e-mail applications”

For Microsoft Exchange users, Copia has modified its existing Microsoft Exchange solution to include a fax connector that hands off fax messages to the SMTP gateway. This not only simplifies the connector, but also provides a consistent means of processing fax requests from in-house and remote users.

“The concept of using the Exchange fax connector to feed the SMTP gateway gives us a standard way to handle all fax messages routed over email. It also simplifies the connector by having all of the message processing done in the gateway. This reduces connector complexity and hopefully makes the connector more resilient to change as new versions of Exchange Server are released. It also provides consistent fax results for users, whether they are on the road or in the office. Our customers are moving toward a unified inbox with Exchange and the addition of full faxing capabilities, both inbound and outbound, was a necessity. Based upon user input, we also designed the connector to allow for installation without the need to modify the Active Directory schema.”

Both products are included in the CopiaFacts Enterprise Extensions package and available direct from Copia or through Copia Value Added Resellers (VARs). Please contact Copia sales for more information and pricing.

About Copia

Founded in 1987, Copia International is an innovator in the communications solutions software market. Daily, thousands of customers worldwide use Copia's CopiaFacts software suite of FaxFacts, VoiceFacts and E-MailFacts to send and receive information by fax, voice, or e-mail. Copia holds the patents for its one-call fax retrieval and mail merge-to-fax technology and has offices in the United States and United Kingdom.

Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing