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Copia Supports V.34 Faxing with Brooktrout Technology's TR1034

Naperville, IL -- (May 9, 2002) - Copia International is one of the first to announce support of Brooktrout Technology's TR1034™ high performance 33.6kbps intelligent fax board based on the V.34 fax standard. CopiaFacts' faxing engine uses the powerful capabilities of the TR1034 to deliver faxes at twice the speed than before. A fax document sent at 33.6kbps is more than twice as fast as one sent at 14.4kbps. So a document that takes 1 minute to fax using 14.4 can now be sent in less than 30 seconds. This translates into a considerable savings on telephone cost.

Among its many features, Brooktrout's TR1034 board also has a PRI and T1 robbed bit interface that aids in faster dial detection and call progress, which makes it very attractive to Copia's larger customers that do outbound fax broadcasting such as, call centers and service bureaus. Using this board, Copia provides adaptive call progress to connect with a wide variety of fax machines, color fax T.42 and line conditions.

CopiaFacts, a suite of business communications solutions, continues to provide high-end fax, voice and e-mail software. Copia is the largest provider of fax broadcasting software to call centers and service bureaus. These large corporations appreciate the ease of high-volume, production faxing especially using Copia's patented mail merge to fax technology that offers reliable, high-performance delivery of thousands of personalized faxes. In addition to faxing, VoiceFacts, Copia's voice solution software, also supports the TR1034 board voice functions and allows users to automatically broadcast a voice message at a predetermined time to a list of telephone numbers.

"CopiaFacts is mission critical business software for many of our customers, and the high-level of uptime reliability the Brooktrout TR1034 board supplies meets our needs for a stable and reliable hardware platform", says Dorothy Gaden-Flanagan, VP of Marketing for Copia International. "We are excited to add the TR1034 board to our growing list of supported fax and voice hardware. This board will open up new doors for our larger customers as they can lower associated phone costs and increase their system density while providing even more features."

About Copia

Founded in 1987, Copia International is an innovator in the communications solutions software market. Daily, thousands of customers worldwide use Copia's CopiaFacts software suite of FaxFacts, VoiceFacts and E-MailFacts to send and receive information by fax, voice, or e-mail. Copia holds the patents for its one-call fax retrieval and mail merge-to-fax technology and has offices in the United States and United Kingdom. www.copia.com

Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing, dorothy@copia.com

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