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Copia Announces Fax Mail/IVR for TeleVantage
Copia is now offering Fax Mail/IVR software at special pricing to Artisoft TeleVantage resellers who wish to install it on their in-house NFR copies of TeleVantage!


Naperville, IL, July 26, 2000 -- Copia is extending special pricing on its FaxFacts Fax Mail and IVR software to Artisoft TeleVantage Resellers.

Copia has been working over the past year to integrate its fax mail and IVR software into the TeleVantage UnPBX telephony server. Copia is now offering that software at special pricing to Artisoft TeleVantage reseller who wish to install it on their in-house NFR copies of TeleVantage.

Steve Hersee, President of Copia said "The best time we found for people to put in Fax Mail was when the telephone system was upgraded." Telephony system like TeleVantage are designed to replace cumbersome office PBX systems. They are able to bring voice calls directly to the user's desktop where the user has complete control over the call through a simple Windows interface. When FaxFacts Fax Mail is added to the system, faxes may be routed to designated folders for users or placed in their email inbox. The IVR component of FaxFacts allows custom call handling and routing.

On June 6, 2000, Artisoft announced the sale of its CSG division. CSG was responsible for Visual Voice, the IVR component of TeleVantage. Since Artisoft is no longer providing Visual Voice, Copia has stepped in to fill the void. Copia's FaxFacts product has been a leader in the IVR and Fax-on-Demand market since 1989. With FaxFacts, Artisoft TeleVantage resellers have a proven solution they can offer their customers to handle fax mail, fax-on-demand (FOD), IVR, and fax and e-mail broadcasting.

FaxFacts is a modular system that may start with as few as two phone extensions and can grow to thousands of phone lines directly connected to T1 and E1 digital phone lines.

Artisoft TeleVantage Resellers should call the Copia Sales department at 800.689.8898 or visit our website for more information on our products' features.

About Artisoft, Inc.

Artisoft, Inc. (NASDAQ: ASFT) of Cambridge, Mass., is a leading developer of software-based phone systems for midsized businesses, corporate branch offices, and call centers. Artisoft TeleVantage is a feature-rich phone system that combines the power of the desktop computer with the most advanced communications technology available today. Built on open-systems architecture, TeleVantage provides greater value while safeguarding business investments for the future. Artisoft's innovative software products have received 30 recent industry awards, including "Product of the Year," "Best of Show," and "Editors' Choice" by PC Magazine, Network Magazine, Communications Solutions Magazine and Customer Inter@actions Magazine, among others. The company distributes its products worldwide. For more information, please call Artisoft at 800-914-9985 or visit

About Copia

Founded in 1987, Copia International is an innovator in the communications solutions software market. Daily, thousands of customers worldwide use Copia's CopiaFacts software suite of FaxFacts, VoiceFacts and E-MailFacts to send and receive information by fax, voice, or e-mail. Copia holds the patents for its one-call fax retrieval and mail merge-to-fax technology and has offices in the United States and United Kingdom.

Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing